Question 1

Can these microchips be read by any scanner?

Accepted Answer

Yes, These microchips are ISO compliant, meaning they can be read by any universal scanner across North America, Europe and Asia. The only scanners that couldn't read these microchips are non-universal scanners from individual brands.

Question 2

How to print your own certificate of ownership?

Accepted Answer

Once you register your microchip, we will mail your certificate directly to you. It should arrive within 7-10 business days, but if you would like it sooner you can print it yourself.

Here’s what to do

Go to your uPet account at app.upet.co and make sure you’re logged in.
Pick the name of the pet whose certificate you want to print.
Click on the certificate icon in the top right of your pet’s profile to view the certificate.

Question 3

How do your microchips help lost pets get home?

Accepted Answer

All our microchips are registered with AAHA Universal Pet Microchip Lookup](http://petmicrochiplookup.org/), as is standard for any vet or shelter. Anyone with a scanner can find the microchip number and look it up on the search register to find the contact details associated with it.

Question 4

How long do the microchips last?

Accepted Answer

uPet microchips last the lifetime of your pet, once inserted.

They will not move or migrate as each chip features an anti-migration coating to prevent it from moving under the skin.

⚠️ Each microchip has a use-by date, after which we cannot guarantee the syringe is sterile. You should insert the microchip before this date usually 5 years
ℹ️ We use EO gas to sterilize the needles for at least 5 years.

Question 5

I’m a breeder. Can my buyers register their own microchips?

Accepted Answer

Yes. Each microchip comes with a corresponding flyer with easy to follow activation instructions. You can give one flyer with every microchipped cat or dog to help your buyers register their new pet’s microchip.

Question 6

Do I have to wait until the microchip is activated to be able to read it?

Accepted Answer

No. The microchips have an identification number that can be read immediately after they are inserted. Activation is critical because it links the owner’s contact details with the microchip number, so that anyone scanning in the future knows who to call if they find the pet.

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